The Opportunity

Techdoz is committed to being a company of the highest quality in every aspect of the business. An Account Manager is central to driving business growth, acquiring new clients, and supporting client-facing operations. We value the ability to effectively promote and manage Techdoz’s IT services and solutions, making this role essential to our ongoing success.

Areas of Focus

Business Growth and Client Acquisition

• Actively identify potential clients and initiate contact to explore business opportunities.
• Promote Techdoz’s technology services and solutions effectively to secure new business relationships.

Client-Facing Operations

• Coordinate and support various aspects of client-facing operations.
• Participate in meetings and provide solution demonstrations to existing and potential clients.
• Negotiate contracts, ensuring high-level support and satisfaction for clients.
• Handle client estimates, invoicing, and procurement processes.

Relationship Management

• Drive business growth through proactive business development efforts.
• Maintain and strengthen relationships with existing clients to ensure ongoing collaboration and satisfaction.

Collaboration and Coordination

• Work closely with internal teams to ensure client needs are met and deliverables are achieved.

Vendor Management and Strategic Partnerships

• Establish and maintain strong relationships with key vendors and strategic partners.
• Negotiate and manage vendor contracts to ensure favorable terms and conditions for the company.
• Collaborate with vendors to identify and implement cost-saving opportunities and efficiency improvements.
• Regularly assess vendor performance to ensure compliance with service level agreements and quality standards.
• Coordinate with internal teams to align vendor services with company needs and projects.
• Facilitate communication between vendors and Techdoz to ensure seamless integration of services and products.

Additional Responsibilities

• Engage in marketing activities to promote the company’s products or services.
• Manage and update the company’s social media presence and website content.
• Represent the company at trade shows, conferences, and other networking events.

Requirements

• Technical experience in IT services, including knowledge of cybersecurity, cloud solutions, networking, and software applications.
• Familiarity with IT industry standards and best practices.
• Ability to quickly learn and adapt to new technologies and software.
• 3 years of working experience in business development or a similar role.
• College Diploma or University degree in a related field or equivalent experience.
• Strong communication and negotiation skills.
• Ability to identify and pursue new business opportunities.
• Possess a valid Ontario Driver’s License.
• Ability to travel (Across Canada)
• Regularly lift/move objects up to 25 lbs., occasionally up to 50 lbs.

Working Conditions

• Office-based role with the possibility of travel for meetings, trade shows, and conferences.
• Standard working hours with occasional overtime for events or critical projects.

Security Requirements (As Required)

• Level 2 – Criminal Record and Judicial Matters Check (CRJMC).
• RCMP’s Canadian Criminal Real Time Identification Services (CCRTIS) checks.

Other Info

Travel Allowance (mileage / mobile device) provided

What We Offer

• Competitive salary and benefits (including spouse) package
• Flexible work arrangements (Hybrid)
• Flexible work schedule
• Paid Time Off

About the Company

Incorporated in 2011, Techdoz is a Managed IT Service Provider serving London, Ontario and surrounding areas, providing comprehensive technology solutions for businesses. We offer a wide range of services, including computer services, technology sales, and cabling, tailored to meet any budget. Our proactive approach to technology solutions ensures that your business runs smoothly, and you can rely on us to keep your technology up-to-date and functioning optimally. Join us at Techdoz, and let us help your business reach its full potential. For more information on our company visit us at www.techdoz.ca.

How to Apply

Please submit your cover letter, resume, and availability using the form below in a combined PDF format. We are eager to learn more about you, even if the job posting is currently open. While we appreciate all interest, only candidates selected for an interview will be contacted.