VOIP

Join the ranks of businesses that have revolutionized their communication systems. With Techdoz’s local expertise and the innovative 3CX VoIP Phone System, you’re not just upgrading your communication; you’re setting your business up for greater connectivity, efficiency, and growth.  The Techdoz 3CX VOIP Solution is a software-based unified communications platform that offers a wide range of communication tools for businesses of all sizes.  

It provides PBX services, allowing businesses to make and receive phone calls and send and receive text messages, all using their existing internet connection. It also offers video conferencing, web conferencing, and screen-sharing tools for collaboration. The platform can be accessed from desktops, laptops, smartphones, and tablets, making it highly flexible and accessible.  

Additionally, it’s highly customizable, allowing us to tailor the system to your businesses specific needs. It is also very cost-effective compared to traditional hardware-based phone systems. 

What We Do

• Unified Communications – A unified platform for voice, video, messaging, and collaboration. 
• Web Conferencing –  Integrated video conferencing that can be accessed through the web client, desktop, or mobile app. 
• Softphones –  Softphones for Windows, Mac, Android, and iOS, allowing users to make and receive calls from their computers or mobile devices. 
• Call Routing –  Call routing based on a variety of factors, including time of day, caller ID, and location. 
• IVR and Auto Attendant –  An IVR system that allows callers to interact with a menu and be routed to the appropriate department or extension. 
• Call Recording – Call recording capabilities for compliance and training purposes. 
• Presence – Presence features that shows the availability of users, indicating whether they are available, away, busy, or offline. 
• Reporting and Analytics – Detailed reporting and analytics on call activity, allowing businesses to track call volume, call duration, and other metrics. 
• Voicemail – A voicemail system that allows callers to leave messages for users who are unavailable. 
• Call Queuing – Call queuing capabilities to ensure that callers are not left waiting on hold for extended periods. 
• Call Forwarding – Allows users to forward calls to other extensions or external phone numbers. 
• Faxing – Supports faxing over IP, allowing users to receive faxes directly from their email.